Engineering Technician I

Scope
The Engineering Technician will support production, product service, continuous improvement projects and PCB redesign projects to achieve organizational objectives in areas of quality, cost reduction and production goals.  The Engineering Technician role will be responsible for maintaining high levels of manufacturing and product quality, with the aid of engineering design new test fixtures and repair current fixtures, as well as ensuring cost-efficiency and conformance with all regulatory standards.

Essential Functions
General

• General to proficient skills for operating laboratory equipment including multimeters, oscilloscopes, microscopes, power supplies, function generators, programmable data acquisition systems, dynamometer data acquisition systems, stress/strain data acquisition systems, and environmental chambers.
• General to proficient skills to develop, construct and troubleshoot benchtop test setups in air, water, and electrical based on diagrams
• General to proficient soldering skills for soldering surface mount components
• Proficient skills set for understanding, performing and developing test protocols 
• General skills at designing, developing, conducting, documenting and constructing test fixtures and processes for Manufacturing and QA with engineering support.
• General skills in product/process related troubleshooting down to the root cause
• Basic to general understanding for reading and understanding data acquisition software such as LabVIEW, Benchlink or equivalent 
• Works directly with outside vendors and suppliers as required
• Basic skill set for reviewing printed circuit boards in accordance with design rules associated with traces, pads, layers and proper chip placement. 
• Responsible for Preventive Maintenance of equipment and harnesses.
• Responsible for maintaining update to date calibration on equipment used in production.
• May design fixtures and assembly methods.
• All other duties as assigned.

Continuous Improvement:

• Troubleshoot problems within the various production lines related to assembly and testing processes and bring them to resolution using continuous improvement tools such as the A3 process and other root cause analysis tools.
• Aid engineering in audit production line methods supported with GEMBA walks completed daily, i.e. rebalance, retrain, or document accordingly. 
• Aid in selecting production equipment and tool/fixture/gage design to implement production cost improvements, ensure quality and meet production schedules. 
• Engage in various Site-specific Employee Engagement Processes such as: On The Spot, Fix It Ticket and others. 

New Product Development

• Work with the designated Research and Development contact on New Product transfers to production, including setting up the manufacturing area, assisting with process validation and training employees.
• Develop layouts and methods to produce new products in a safe, high quality and cost-effective manner, and in such a way as to be flexible in meeting the Company’s volume requirements.
• Take an active role in providing cost analysis of various alternatives to issues, or process improvements in the implementation of identified cost improvement projects.

Typical Background

Education:  

• High school diploma or GED required.
• Associate’s or Bachelor’s Degree in Business Management, Engineering or related field preferred.

Certifications/Licensing:

• Professional certification in Six Sigma or Lean Manufacturing a plus but not required.

Years and Type of Experience:

• Engineering Technician I – 1 - 5 years technician experience in a QA, laboratory or manufacturing environment preferred
• Engineering Technician II – 3 – 15 years technician experience in a QA, laboratory or manufacturing environment preferred
• Engineering Technician III - +12 years technician experience in a QA, laboratory or manufacturing environment preferred

Key Required Skills, Knowledge and Capabilities:

• Strong knowledge in one or more of the following areas: electrical and electronics equipment, tool design technologies, cost and cycle reduction processes, process efficiency, metals and metal finishing, plastics and/or packaging production products
• Capable of reading and understanding drawings, schematics , manuals and engineering specifications.
• Ability to understand and use test and inspection equipment and gauges.
• Experience in a regulated industry (FDA, ISO, medical device, etc.) helpful.
• Experience with continuous improvement teams, lean manufacturing, etc. preferred.
• Strong computer skills with knowledge of Microsoft Office Suite (Word, Excel, Access and PowerPoint), e-mail and Internet.
• Excellent communication skills – written and verbal.
• Interpersonal skills to include customer-focused orientation with both internal and external customers.
• Strong decision-making skills, ability to work independently with minimal supervision.
• Comprehensive organization and analytical skills

Key Behaviors Critical for Success in this Role:
Here at Dentsply Sirona, our vision is to transform dentistry to improve oral health globally.

Every day, we empower millions of customers by proudly creating innovative solutions for healthy smiles.

Our Operating Principles guide our daily activities:

• We approach customers as ONE company, and they are the core of everything we do.
• We create innovative solutions that customers love to use.
• We think and act with positive intent and the highest integrity. 
• We operate sustainably in everything we do.
• We use our size and global breadth to our advantage.

Our Core Values define who we are:

• AGILE:
  • We innovate
  • We challenge ourselves constantly o    We act quickly
• ACCOUNTABLE:
  • We hold ourselves and each other accountable.
• RESPECTFUL:
  • We listen.  We foster diversity and inclusion.
  • We respect the communities in which we live and work.
• COLLABORATIVE:
  • We are good partners.
  • We learn from each other.  We are one team.  We have fun.
• TRUSTWORTHY:
  • Our customers can rely on us.
  • We can rely on each other.  We empower our people.