DevOps/Site Reliability Engineer - Waltham, MA

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Date: Oct 25, 2024

Location: USA Home Office, --, US, NA

Company: Dentsply Sirona, Inc

 

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

 

Bringing out the best in people

 

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

 

Working at Dentsply Sirona you are able to:

 

Develop faster - with our commitment to the best professional development.

 

Perform better - as part of a high-performance, empowering culture.

 

Shape an industry - with a market leader that continues to drive innovation.

 

Make a difference -by helping improve oral health worldwide.  

 

 

Job Summary:

The SureSmile DevOps/Site Reliability Engineer role helps to ensure the smooth 24/7 operation of the worldwide SureSmile Cloud and on-prem infrastructure in a medical device environment. The focus is on administration, scaling, deployment, monitoring and further development of the platform infrastructure and 2nd level support for customer care, software development and the digital lab. This job function directly affects product quality and availability.

 

Key Responsibilities:

  • Administration and operation of the 24x7 operated SureSmile infrastructure, supporting the mission critical Windows/Linux systems at AWS and on-premises
  • Ensuring growth, scalability, and stability of the SureSmile cloud infrastructure
  • Building and setting up new development tools and infrastructure and improving the tool chain integration
  • Working on ways to automate and improve the development and release processes
  • Operating, improving, and automating the SureSmile CI/CD Infrastructure (Github, Github Actions, Azure Devops, Terraform, AWS Cloud Formation, AWS_Console)
  • Monitoring & managing all aspects of system security, performance, storage, incidents, usage, backup and recovery for databases, applications, and infrastructure on AWS and on-premises
  • Performing root cause analysis for production errors, investigating, and resolving technical issues on infrastructure and application level
  • Finding and removing performance bottlenecks
  • Ensuring that the SureSmile infrastructure is secure and protected against cyber security threats
  • Developing scripts and tools to help further automate the SureSmile platform architecture and increase performance, security, reliability, and scalability. Identifying repetitive tasks and designing automation solutions, to make work more comfortable and efficient for the team
  • Deploying SureSmile software updates and hotfixes in production and test
  • Automating deployment and administration of the Linux and Windows-based VM instances at AWS
  • Providing 2nd level technical support for the SureSmile infrastructure and the Digital Lab
  • Working closely with the software development and testing teams to create new tools to improve their workflow and ensure that development follows established processes and works as intended
  • Supporting the software team in the conception, installation, and use of development tools
  • Taking part in scrum teams and contributing to the overall design of new platform features
  • Ensuring compliance with regulatory standards in the medical device context (IEC 81001, FDA, HIPAA)

 

Education:

  • University degree in computer science or comparable qualification

 

Years and Type of Experience:

  • 3-5 years of experience as a DevOps Engineer or in a similar software engineering, system, and cloud administration role with provable experience in system and cloud administration and comprehensive practical experience in the following skills:

 

Key Required Skills, Knowledge, and Capabilities:

  • Good knowledge in the administration of Windows server and client environments
  • Good knowledge in the administration of Linux Environments (Ubuntu Server and Client)
  • 3-5 years of experience in modern cloud technologies like AWS, GCP or Azure (preferably AWS, GCP or Azure Certification)
  • Good knowledge of AWS technologies like EC2, ECS, Route53, VPC, SES, SNS, ElastiCache and RDS
  • 3-5 years of programming experience in C#, Java, Python, or another general-purpose programming language
  • Good Knowledge of configuration, build and deployment tools like Capistrano, Jenkins, Github Actions, Terraform
  • Good knowledge of 3rd party monitoring solutions like Datadog, AWS CloudWatch and Splunk (preferably)
  • Hands-on experience with the command line on Linux and Windows, with scripting skills in Powershell, Batch and Bash
  • In-depth understanding of infrastructure automation and configuration management
  • Hands-on experience with database server administration, data management, and SQL
  • Hands-on experience with git and the git workflow, version control and CI (Github, Github Actions)
  • In-depth understanding of server and network security

 

 

 

 

 

 

 

#LI-AG1

 

 

 

Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject.

 

For California Residents:

 

We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes). 

 

The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity). 

 

For additional details and questions, contact us at careers@dentsplysirona.com