Site Reliability Engineer-Suzhou,China

The role is positioned in the Software Engineering & User Experience (SWUX) organization, under the Team Lead Site Reliability Engineering.  As a seasoned practitioner with a deep experience in managing software environments, you will work in a global team to ensure system reliability and performance. Being an experienced technologist, you will be able to optimize our system performance and innovate for continuous improvement.

KEY RESPONSIBILITIES

• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
• Partner with development and operations teams to improve services through rigorous testing and release procedures; perform root cause analyses and implement solutions
• Partner with architecture teams 
• Improve existing systems through automation and uplifts
• Participate in system design consulting and platform management
• Balance feature development speed and reliability with well-defined service-level objectives

ACCOUNTABILITIES

• Run the production environment by monitoring availability and taking a holistic view of system health
• Build software and systems to manage platform infrastructure and applications
• Improve reliability and quality of products in our micro service architecture
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement
• Act as 24 / 7 emergency 2nd / 3rd level support for products; restore services ASAP with immediate measure when a downtime occurs

EDUCATION AND EXPERIENCE

• Bachelor's or Master's degree in Computer Science or Software Engineering or relevant experience
• At least 3 years' experience in a Site Reliability Engineering / Platform Engineering / DevOps role or similar
• Excellent troubleshooting skills and proven experience resolving production downtime with immediate and long-term solutions
• A deep understanding of algorithms, data structures, complexity analysis and software design
• Good analytical skills coupled with excellent communication skills; professional English is required, German is a bonus
• At least Google Associate Cloud Engineer certification, higher certifications are a bonus

TECHNICAL SKILLS

• Experience with Kubernetes and GCP cloud both as an admin and user
• Previous software development experience in one of: Golang, C++, or any other modern programming language; Flutter experience is a bonus
• Extensive knowledge of relational databases, file systems and Linux
• Familiarity with monitoring tools (e.g. Datadog) and project tracking software (e.g. Jira)
• Proficiency in building / maintaining CI and CD pipelines
• Experience working with container orchestration platforms such as Kubernetes
• Good understanding of systems automation and IT Security