DSO Key Account Manager

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Date: 17 Feb 2026

Location: St Leonards, NSW, AU, 2065

Company: Dentsply Sirona, Inc

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

 

Bringing out the best in people

 

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

 

Working at Dentsply Sirona you are able to:

 

Develop faster - with our commitment to the best professional development.

 

Perform better - as part of a high-performance, empowering culture.

 

Shape an industry - with a market leader that continues to drive innovation.

 

Make a difference -by helping improve oral health worldwide.  

 

 

DSO Key Account Manager – ANZ
Location: Sydney
Employment Type: Full-time

The Role
We are seeking an experienced DSO Key Account Manager to drive strategic relationships with Dental Service Organizations (DSOs), corporate dental groups, and high-value dental practices across ANZ. This role focuses on EDS products while overseeing the full range of Dentsply Sirona solutions. You will partner with decision-makers, deliver tailored solutions, and drive commercial growth while ensuring an exceptional customer experience.

Key Responsibilities

Strategic Account Management

  • Build and nurture long-term relationships with executives and clinical leaders

  • Understand client needs, operational priorities, and growth plans

  • Identify sales opportunities and develop strategic account plans to expand revenue and product adoption

  • Collaborate with cross-functional teams to align offerings with customer needs and market trends

Commercial & Sales Leadership

  • Achieve sales targets across equipment, consumables, software, and services

  • Identify cross-sell and upsell opportunities

  • Develop proposals, quotes, and negotiate commercial terms

Partnership & Solution Selling

  • Deliver consultative insights on clinical workflows, operational models, and procurement efficiencies

  • Coordinate product demonstrations, trials, and onboarding activities

  • Work closely with marketing, product, and technical teams to deliver integrated solutions

Contract & Relationship Governance

  • Manage account performance against SLAs

  • Conduct Quarterly Business Reviews (QBRs)

  • Track KPIs including customer satisfaction, retention, and growth

Market Intelligence & Insights

  • Monitor trends in dental corporate consolidation and the DSO landscape

  • Provide actionable feedback to product and leadership teams

  • Identify emerging opportunities in technology, digital dentistry, and practice optimisation

Sales & Marketing Initiatives

  • Support marketing strategies targeting key corporate accounts

  • Conduct product demonstrations and presentations to stakeholders

  • Monitor industry trends, competitor activity, and customer feedback to refine strategies

About You

  • Bachelor’s degree in Business, Marketing, Dental Hygiene, or a related field

  • Minimum 5 years’ experience in key account management within dental or healthcare sectors

  • Strong technical knowledge of dental products is highly desirable

  • Proven track record of achieving sales targets and growing key accounts

  • Strong understanding of government procurement and corporate purchasing cycles

  • Excellent interpersonal, negotiation, and communication skills

  • Proficiency in CRM systems and Microsoft Office

Skills & Attributes

  • Strong business acumen and results-oriented mindset

  • Ability to operate independently with high levels of ownership

  • Excellent attention to detail, organisational, and time management skills

  • Ability to manage multiple priorities and work in a fast-changing environment

  • Acts as a role model, demonstrating company values and striving for continuous growth

Why Join Dentsply Sirona?
You will be part of a global team that is shaping the future of dentistry. We offer a collaborative and supportive environment where innovation, professional growth, and making a real difference in dental care are at the heart of what we do.

Apply Now
If you are an experienced key account manager with a passion for dental solutions and a drive to exceed expectations, we want to hear from you. Apply via Seek today!

 

 

Dentsply Sirona is an EEO employer committed to fairness, diversity and respect. As such, Dentsply Sirona will respond to requests for Reasonable Adjustments from applicants with disabilities.

We encourage applications from all members of the community, including people from indigenous and culturally diverse backgrounds. All successful applicants must be eligible to work in Australia and New Zealand.

We look forward to receiving your application.

For more information about Dentsply Sirona, please go to www.dentsplysirona.com

Please note Dentsply Sirona operates a direct sourcing model so please no agency introductions.