Operations Excellence Manager

Operations Excellence Manager – On-site in Milford, DE

This position works with site leadership to drive continuous improvement activities.  This is accomplished by forming and leading teams to drive process improvements in safety, quality, cost, process reliability and throughput.  It is expected that Lean Tools such as Value Stream Mapping, Poke Yoke, SMED and 5S will be used to identify and eliminate process waste.  After improvement initiatives are implemented, this position works with relevant groups to establish metrics, and communication systems that can be used to sustain the gain.  This position will also be well versed at applying the DMAIC approach to problem solving.  Given the front -line leadership nature of this position, this individual will need to be a charismatic leader with strong communication, diplomacy and people skills that enables him/her to drive continuous improvement, empower teams, and foster a culture of process optimization and customer focus.  Strong analytical skills are a must for this role.

Job Summary:

• Works with site leadership to analyze business results to identify most meaningful improvement opportunities.  Develops presentations along with cost benefit analysis to sell said opportunities.
• Utilizes LEAN / 6σ tools to identify waste and solve process problems.  Presents results to support proposed actions.
• Promotes world-class business culture by means of a tireless dedication to continuous improvement through employee learning and development.
• Mentors, coaches and teaches Milford Site employees various operational excellence tools (lean, etc.) and techniques. Leads, facilitates, coordinates and/or trains others in VFM, Value Stream Mapping, Eyes-for-waste, 5s, Poke-a-Yoke, KanBan, etc. using cross-functional teams. 
• Effective at organizing and leading Kaizen events.  Leads and facilitates improvement teams across the site, often multiple teams at one time.
• Works closely with functional teams and SC Analytics to implement techniques and metrics that can be used to sustain the gain. Outspoken advocate on the need to maintain discipline to prevent back sliding.
• Documents history of success and sustained improvements. Recommends and implements techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices and procedures.

• Continually analyze and improve material and information flows to attack all forms of waste. 
  • Manufacturing improvement opportunities include productivity, material consumption, and other operational expenses including quality, safety and space utilization, etc.
• Collaborate with Finance to outline/establish and track/trend quantifiable improvement targets (KPI’s)
• Works closely with QA/RA and EHS to ensure compliance with all regulatory requirements including ISO, QSR and OSHA.

• Responsible for systematic and thorough documentation of all projects, to share ideas within the GBU and best practices throughout the organization
• Effectively work cross functionally across all departments to attain improvement objectives
• Assisting in the development of future state value streams and helping teams prioritize the tasks that need to be accomplished
• Other duties as assigned.

Accountabilities:

• Site Financials
• Global information, demand updates, process/technical updates
• Product Group and R&D strategic projects related to new products

• 5% annual gross reduction in COGS

Education:

• Bachelor’s degree in business, Engineering or Technical specialty, or equivalent level of relevant experience is required

Certifications/Licensing:

• Lean Six Sigma Black Belt Certification preferred

Years and Type of Experience:

• Minimum of 5 years of experience a manufacturing environment with a process and product improvement focus or Operations Leadership in a lean production environment in a high-volume production environment with a minimum of 2 years in a Continuous Improvement activities. An equivalent combination of education & experience will be considered

 Key Required Skills, Knowledge and Capabilities:

• Excellent communication skills.  Experience presenting and selling concepts to senior management.
• Proven experience with creating a collaborative atmosphere between different functional teams.  Conflict resolution and teambuilding is extremely important in this role.
• Excellent oral, written and presentation skills, leadership and project management.
• Experience in ISO/FDA Medical Device preferred
• Proven ability to work in a self-directed environment.
• Demonstrated understanding and implementation of Lean Manufacturing Techniques and Six Sigma principles
• Change Agent
• Teambuilding
• Results driven
• Integrity
• Ability to read and interpret documents such as drawings, specifications, safety rules, operating and maintenance instructions, procedure manuals and regulatory documentation.  Ability to write routine reports, correspondence and process documents.  Ability to speak effectively before groups and employees in the organization. 
• Ability to understand mathematical concepts such as probability and statistical inference.  Ability to apply concepts such as fractions, percentages, ratios, metric measurement and proportions to practical situations.  Ability to define a problem, collect data, analyze data, and reach a rational conclusion based upon empirical data.