DSO & University Manager

Requistion ID: 82191 

Dentsply Sirona Italia is looking for a:

DSO & University Manager

This strategic role is designed to strengthen our partnerships, accelerate innovation, and drive coordinated growth across key stakeholders.

This role combines responsibility for University partnerships and DSO (Dental Service Organization), working closely with internal teams and external partners to support our long-term business objectives.

Key Responsibilities:

University Management

• Develop and manage strategic partnerships and joint projects with universities and academic institutions.
• Promote innovation, research initiatives, and technology transfer opportunities.
• Support internal training programs and skills development through academic collaboration.
• Partner with all departments and internal functions to ensure coordinated execution aligned with business goals.

DSO  Management

• Identify, engage, and cultivate relationships with high-potential growth opportunities, including clinician groups, institutions, and key stakeholders.
• Lead the development and oversee the execution of tailored growth strategies, ensuring alignment with broader organizational objectives.
• For smaller accounts, co-create strategic growth plans with selected customers, coordinating activities across multiple sites when required.
• When collaborating on Enterprise Solutions accounts, support the Key Account Manager (KAM) by contributing to the strategic approach and taking ownership of coordinating tactical execution across sites.
• Partner with all departments and internal functions to ensure coordinated execution aligned

Key Competencies & Skills:

Business Skills

• Ability to translate business objectives into actionable growth plans
• Experience in developing and executing partnership and account strategies
• Solid understanding of complex, multi-stakeholder environments (universities, DSOs, institutions)
• Ability to manage both long-term strategic initiatives and short-term tactical execution

Relationship & Stakeholder Management

• Proven ability to build, manage, and grow senior-level relationships with universities, clinician groups, institutions, and key stakeholders
• Strong negotiation, influencing, and collaboration skills
• Ability to work effectively in matrix organizations and across multiple sites

Innovation, Research & Education

• Understanding of innovation ecosystems, research collaboration, and technology transfer models
• Experience in promoting education, training programs, and skills development initiatives
• Ability to bridge academic, clinical, and business perspectives

Leadership & Coordination

• Demonstrated leadership in coordinating cross-functional teams without direct reporting lines
• Ability to align diverse internal functions (Sales, Marketing, Clinical, R&D, Operations, Training) toward shared objectives
• Strong project management and execution capabilities

Customer & Account Management

• Experience working with DSOs, enterprise accounts, or institutional customers
• Ability to co-create value-based growth plans with customers
• Strong analytical skills to assess growth opportunities and performance

Communication & Personal Skills

• Excellent communication and presentation skills, both written and verbal
• Ability to clearly articulate strategy to internal teams and external partners
• High level of autonomy, accountability, and ownership
• Strong problem-solving mindset and adaptability in dynamic environments

Education & Experience (Preferred)

• University degree in Business, Life Sciences, Healthcare, Engineering, or related fields
• Experience in healthcare, medical devices, dental, or life sciences environments preferred
• Fluent English required; additional languages are a plus

We kindly ask you to remove from your résumé any information regarding gender, marital status, caregiving responsibilities, and any other details that may not be relevant to the selection process.

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