Virtual Sales Representative - Charlotte, NC
Date: Sep 24, 2024
Location: Charlotte, NC, US, 28277
Company: Dentsply Sirona, Inc
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Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.
Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.
Working at Dentsply Sirona you are able to:
Develop faster - with our commitment to the best professional development.
Perform better - as part of a high-performance, empowering culture.
Shape an industry - with a market leader that continues to drive innovation.
Make a difference -by helping improve oral health worldwide.
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Come join us for an exciting opportunity in Virtual Sales! We are looking for individuals that want to sell to existing dental clients and build relationships with new dental clients through our virtual tools (telephone, video conference and online presentations).
What Will You Do - Key Responsibilities
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Actively engage with a targeted customer group based on product or regional focus, driving ongoing sales relationships. The sales process involves:
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Initiating and cultivating customer contacts to manage and close deals effectively.
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Effectively identify opportunities for cross-sell and upsell by product area (understand value props)
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Creating compelling quotes that highlight both commercial value and technical benefits.
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Negotiating and finalizing contracts that align with customer needs and business objectives.
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Delivering exceptional post-sales service to exceed customer expectations and maintain agreed service levels. (owned accounts)
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Maintain detailed records of sales activities, customer interactions, and market feedback using CRM software.
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List of customers per sales rep can be fully defined or it can vary on an ongoing basis depending on the approach the business unit takes.
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Input to account planning and collaboration with field sales team
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Identify cross-selling opportunities across product lines and business units.
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Contribution to overall sales strategy as applicable.
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Follow service model per customer segment as defined by the team managers.
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Stay updated on industry trends, competitor activities, and new product developments to provide relevant insights and recommendations.
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Conduct virtual product demonstrations and provide in-depth product knowledge to potential clients.
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Effectively collaborate with distributor partners as needed in the selling process.
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Foster and maintain deep relationships and partnerships both internally with outside sales representatives and externally with customers, ensuring sustained collaboration and customer engagement beyond initial sales interactions.
Targeted Outcomes:
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Achieve or exceed personal sales quotas.
- Identify and initiate cross sell and upsell opportunities in assigned accounts.
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Lead generation across assigned accounts
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Increased number of ongoing deals
Who You Are - Qualifications
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Bachelor’s degree in business or other related area OR significant medical/dental industry sales experience
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0-5+ years of selling experience
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A proven track record of sales experience preferred.
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Sales experience within medical product/services is a plus.
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Experience sales hunting/cold calling is preferred.
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Experience independently managing a dedicated customer base.
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Experienced in the use of virtual/digital/remote sales techniques and with digital working methods.
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Knowledge of sales and marketing strategies
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Experience working with CRM tools & MS Office applications.
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Ability to travel up to 10%
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Must be located in the Charlotte Metro, NC area.
How We Lead the DS Way - Key Leadership Behaviors
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Actively articulates and promotes Dentsply Sirona’s vision, mission, and values.
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Advocates on behalf of the customer.
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Promotes high performance, innovation, and continual improvement.
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Consistently meets Company standards, ethics, and compliance requirements.
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Clear and effective communication with stake holders, which span across multiple levels, socio-geographic areas, and functional expertise.
Physical Requirements
While performing the duties of this job, the employee is frequently required to sit, stand, speak, use hands and fingers, reach with hands and arms, see listen and type.
Environmental Requirements
Work primarily performed in an office environment. The noise level is usually moderate with limited temperature fluctuations. May require travel using different forms of transportation.
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Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona. If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject. For California Residents: We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes). The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity). For additional details and questions, contact us at careers@dentsplysirona.com |
Nearest Major Market: Charlotte