Sales Specialist-Singapore

SUMMARY OF POSITION:

This role promotes and sells Dentsply Sirona product within a specific, geographical territory direct to dental professionals.  This role is responsible for delivering/exceeding sales and growth targets, increasing market share and penetration, whilst maintaining favourable customer relations and following local and regional product strategies.

DUTIES & RESPONSIBILITIES:

Sales Plan Implementation

• Develop, and implement a Territory Sales plan, to ensure achievement of agreed sales and profit targets and broader business objectives.
• Follow up on new leads and referrals resulting from field activity.
• Undertake ongoing market analysis to ensure responsiveness to changes inmarket trends, competitor activities, etc.
• Build relationships with both external and internal customers to capitalize on all business opportunities.
• Identify key decision makers and opinion leaders and work with Sales Manager/Marketing to develop of business relationships.
• Understand and communicate the needs and expectations of the customer to internal stake holders to ensure that we meet and exceed customer expectations.
• Act as direct customer contact to address and resolve customer concerns.

Reporting & Analysis

• Measure success of sales/marketing strategies and activities conducted within the territory.
• Record all sales activities within relevant CRM software on a daily basis.
• Undertake monthly analysis of sales and implement action to ensure achievement of goals.

Additional Responsibilities

• Coordinate, set-up, and host trade-shows/exhibits/seminars/clinical meeting to build product demand.
• Coordinate order processing, shipping schedules and delivery of products to customers.
• Performs other related duties as required.

Product and Procedure Knowledge

• Via self directed learning, proactive and effective involvement in training and development, and market research,ensure ongoing currency of;product knowledge, sales skills, systems knowledge, and internal processes. 
• Ensure understanding and adhere to all compliance requirements.  Building and protecting Dentsply Sirona’s brand as a company with ‘unquestionable integrity’.

Teamwork

• Work as part of a team, providing back up and coverage and sharing responsibility across the Dentsply Sirona business for the completion of tasks as required.
• Utilize and leverage Specialist team members to maximize sales outcomes for both customers and Dentsply Sirona, via co-calling and lead generation.

KNOWLEDGE , SKILLS & EXPERIENCE:

• College / University graduate preferable.
• Knowledge of the dental / healthcare markets preferred.
• Minimum 1 - 3 years relevant work experience, or an equivalent combination of training and experience.
• 1-2 years sales experience preferred but not essential.
• Experience working in a multinational company preferred but not essential. 
• Excellent verbal and written communication skills.
• Solid understanding of the Sales Process.
• Formal sales training an advantage.
• Good team player, reliable and disciplined.
• Highly self-motivated, hard working and able to work under pressure.
• Fluency in Thai, English skills are an advantage.
• Good computer skills including Microsoft Word, Excel and Power point.