Accounts Receivable Collections Supervisor
Date: Mar 2, 2026
Location: Bratislava, SK, 851 01
Company: Dentsply Sirona, Inc
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Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.
Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.
Working at Dentsply Sirona you are able to:
Develop faster - with our commitment to the best professional development.
Perform better - as part of a high-performance, empowering culture.
Shape an industry - with a market leader that continues to drive innovation.
Make a difference -by helping improve oral health worldwide.
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Accounts Receivable Collections Supervisor
Purpose of the role is to oversight and maintenance of Credit/Collection operations within an assigned territory to increase sales volume, maximize cash flow, contribute to the profit and stability of the organization, provide for prompt turnover and adequate protection of the organization’s investment in Accounts Receivable, while maintaining the highest level of Customer Satisfaction.
Key responsibilities:
- Leading a team of AR Collections Specialists for UKI, Iberia and CEE region.
- Cooperation with Credit team on credit Investigations with an emphasis on financial statement analysis.
- Recommend or establish credit lines and approve payment terms for new and existing accounts.
- Leading regular reviews of analysis of customer accounts and monitoring lists of open balances, delayed payments and other divergences performed by collectors.
- Leading the preparation and distribution of customer account statements and dunning letters in coordination with established Account Receivable schedules in accordance with policies and procedures as assigned by specific role definition.
- Ensure timely collections and reconciliation of A/R for assigned region.
- Working with collectors to interface with internal and external customers to resolve any deduction related issues & improve process to prevent reoccurrence.
- Communication with Sales, Finance and Operations to resolve all related business matters and discuss status of customer accounts, keeping the Sales Organization and Management advised of any escalated action to be initiated on delinquent, disputed and over credit line accounts.
- Recommend Accounts for Collection / Legal Action when appropriate.
- Report on Cash Commitments on a regular basis.
- Coordinate daily activities and assign tasks to the team members, monitor their timely execution and support the team to resolve issues.
- Provide regular feedbacks on the performance and suggest improvements if required.
- Cross-train with personnel in other functional areas, as required.
- Support and train team members and work on individual development.
- Provide support with audit.
- Work on other assigned activities and projects.
Requirements:
- Advanced excel skills required.
- Proficient in English language.
- Spanish language is an advantage.
- Experience with Accounts receivables.
- Knowledge of PowerPoint, SharePoint, Microsoft Dynamics, and ERP systems preferred (Sap 4 is an advantage).
- Proficient in large automated accounting and reporting systems, including data extract and report compilation.
- Excellent working knowledge of internal controls procedures.
- Strong analytical/problem solving skills.
- Working knowledge and experience in customer service processes preferred.
- Experience working with customers to resolve billing issues and discrepancies.
- Proven track of record of team leadership experience minimum 3 years.
Benefits
- Along with this position come also very attractive benefits such as:
- Professional development and possibility to grow within a newly established Shared Service Center based in Einpark
- Fully paid meal vouchers 7,70 Eur per working day and during vacation, sick days, and sick leave
- 3 sick days per year
- Fully paid sick leave up to one month
- Contribution to dental care up to 150 Eur per year
- Pension Contribution after 1 year
- Classes of foreign languages
- Access to Multisport card
- Referral Programe Bonus up to 1200 Eur
- Employee Assistance Programe
- Social events
- Refreshment in the office – coffee, tea, water, fruit on Wednesdays
- Yearly performance-based bonus
#LI-KS2
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Dentsply Sirona is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona. If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject. For California Residents: We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes). The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity). For additional details and questions, contact us at careers@dentsplysirona.com |
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