Accounts Receivable Collections Specialist II with Polish language - Bratislava, Slovakia

Accounts Receivable Collections Specialist II with Polish language

Dentsply Sirona in Bratislava is a young shared services center based in a beautiful building Einpark, just minutes away from the Danube and the city center. Every day, we empower millions of customers by proudly creating innovative solutions for healthy smiles.

We are on a mission to grow in our numbers in 2024 and would love to welcome friendly and fun people to join our growing team as an Accounts Receivable Collection Specialist for the EMEA TEAM.

Purpose of the role:
1. Oversight and maintenance of Credit/Collection operations within an assigned territory to increase sales volume, maximize cash flow, contribute to the profit and stability of the organization, provide for prompt turnover and adequate protection of the organization’s investment in Accounts Receivable, while maintaining the highest level of Customer Satisfaction.
2. Collection of Customer payments for assigned Dentsply Sirona business units, timely and accurately, with consistent, measurable compliance with the corporate policies governing Accounts Receivable
3. Continuously focus on process improvements, growth in efficiency, and partner with other team members to expedite projects driven by these goals.

Responsibilities:

• Credit Investigations with an emphasis on Financial Statement Analysis to recommend or establish Credit Lines and approve payment terms for new and existing accounts.
• Account reviews per company policies to maintain adequate credit lines on assigned account base. Collaborate with Sales teams to determine credit line needs for clients.
• Analysis of customer accounts and monitoring list of open balances, delayed payments and other divergences
• Preparation and distribution of customer account statements and dunning letters in coordination with established Account Receivable schedules in accordance with policies and procedures as assigned by specific role definition
• Timely collections and reconciliation of A/R for assigned portfolio. Interface with internal and external customers to resolve any deduction related issues & improve process to prevent reoccurrence.
• Notify Management, Sales and Customer of Credit Hold status.
• Communication with Sales, Finance and Operations to resolve all related business matters and discuss status of customer accounts, keeping the Sales Organization and Management advised of any escalated action to be initiated on delinquent, disputed and over credit line accounts.
• Recommend Accounts for Collection / Legal Action when appropriate
• Report on Cash Commitments on a regular basis
• Maintain Industry Contacts to stay abreast of changes in Financial Condition for members of account base. Attending credit group meetings as needed.
• Cross-train with personnel in other functional areas, as required.
• Other special projects as assigned.

   

Requirements:

Proficiency in English (C1) and Polish (C2 – fluent); knowledge of additional languages is a plus

University  diploma or Bachelor’s degree

Experience in Accounts Receivable and familiarity with accounting practices related to Accounts Receivable processing is advantageous

Proficiency in Windows, Word, Excel, and Outlook

Ability to meet deadlines

Motivated self-starter with strong organizational skills and the ability to multitask