Technical Service Content Creator (m/w/d)

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Date: Feb 3, 2026

Location: Bensheim, DE, 64625

Company: Dentsply Sirona, Inc

Requistion ID: 82361 
 
 

Dentsply Sirona ist der weltweit größte Anbieter von Dentalprodukten- und technologien und unterstützt Zahnärzte und Zahntechniker dabei, eine bessere, schnellere und sicherere Versorgung in allen zahnmedizinischen Bereichen anzubieten. Wir sind stolz darauf, bevorzugter Partner für Zahnarztpraxen, Kliniken, Dentallabore und autorisierte Vertriebshändler weltweit zu sein. Der Hauptfirmensitz von Dentsply Sirona befindet sich in Charlotte, North Carolina. So fortschrittlich die Zahnmedizin heute auch schon ist, unser globales Team wird die unglaubliche Entwicklung in der Dentalmedizin und die moderne Patientenversorgung auf globaler Ebene weiter vorantreiben. Unsere Aktien sind an der US-Technikbörse NASDAQ unter dem Kürzel XRAY notiert. www.dentsplysirona.com. 

 

 

 

The Technical Service Content Creator (m/f/d) is responsible for the independent conceptualization, coordination, and production of digital technical service content and training videos on the topics of installation, service, and maintenance for our devices and cloud-based products. The role works closely with internal technical experts from our technical teams, prepares content tailored to target groups such as technicians and customers, and is responsible for the entire content process—from planning and video production to publication on Dentsply Sirona service platforms.

 

 

Your Responsibilities:

  • Creation and continuous updating of digital service and support content (e.g. how-to videos, tutorials, etc.)
  • Editorial preparation of complex technical or specialist content in clear and easy-to-understand language
  • Content production using AI tools such as Synthesia, HeyGen, Descript Voiceover, or Camtasia
  • Close collaboration with service departments, product management, technical support, and technical training
  • Ensuring consistency, quality, and clarity of all content
  • Analysis of user feedback and service KPIs to continuously optimize content
  • Supporting the launch of new products or services through appropriate content formats
  • Compliance with brand, language, and documentation guidelines

 

 

Profile:

  • Degree in media and communication studies (media production, media design, or digital media) or comparable education/training
  • Experience in creating service, support, or technical content
  • Ideally initial experience in didactics and training concept development
  • Strong affinity for digital AI content creation tools
  • Basic technical understanding or the ability to quickly familiarize yourself with new topics
  • Structured, independent, and user-oriented way of working
  • Excellent communication skills in German and English
  • Ability to communicate effectively for different target groups

 

What We Offer:

As part of our team, you will experience the spirit of an international and innovative market leader in the dental industry. In addition to an attractive compensation package, you are entitled to a wide range of benefits, including 30 days of annual leave, flexible working hours including the option to work remotely, and an excellent company pension plan. A subsidized company restaurant, employee parking spaces, and corporate sports programs. You will receive comprehensive onboarding, regular product training, further education opportunities, and access to LinkedIn Learning. Take advantage of personal and professional development opportunities through our global mentoring and coaching program. Our employees are important to us: we offer a comprehensive global employee assistance program with a wide range of benefits. Take advantage of the JobRad program and make your commute more environmentally friendly and health-conscious.